Having your Medicare card get lost, stolen, or damaged is something that many people go through. It is an inconvenience that can happen to even the most cautious individuals. So what do you do when this happens?
The main thing you should take note is that your Medicare card holds your SSN number. Which is unique to you and can be one of the reasons why some people may use it for identity theft.
The good news is that as of April 2018, the Centers for Medicare and Medicaid Services have launched an initiative to remove the SSNs on all the cards.
This will run until April of 2019, so if you don’t have any problems with your Medicare card, it’s still a good idea to request for a replacement for safety purposes.
There are many ways which you can request for a Medicare card replacement.
1. The easiest way to get a replacement card is to go online and log in using your Social Security account. You can go to the “Replacement Documents” tab and choose the Medicare option from the choices.
2. If you wish to talk to someone about replacing your card, you can always call the Social Security Offices at 1-800-772-1213, Mondays to Fridays between 7 am to 7 pm.
3. You can even go to your nearest Social Security Office to request for one in person.
Your Medicare card replacement will be sent to the address you have on file about 30 days from the day you’ve sent in your request. If your current address has changed, you can go through the steps above as well to change your address information. Be sure to double check this before anything else because you may not receive your new card if you don’t.
If you need your Medicare card for an upcoming doctor’s appointment and you can’t wait a month for the replacement, there are still options. You can contact Social Security and inform them about your situation.
They will be able to provide you with a letter that can serve as proof of your Medicare coverage until you get the actual card. This will be mailed to you within 10 days.
However, if you can’t really wait that long, you can always go to the Social Security Office near you. This way, you’ll be able to get the letter on the same day.
If your Medicare card has been stolen, you should be able to check your card’s activities through the Medicare Summary Notice on your Medicare account online. In the event that you suspect fraud, it is important that you contact Medicare immediately at 1-800-MEDICARE (1-800-633-4227) to report it.
Now your Medicare card and other insurance information is very important, especially if you need to use it constantly. The best thing that you can do is to photocopy all this information or write it down somewhere so that you still have a copy on hand.
If you are in the doctor’s office and don’t have the card with you, their staff will be able to pull up your information online. So it’s best if you create an online account if you don’t have one just yet.